What Our Customers Are Saying...Submit A Testimonial
I couldn't get an appointment any sooner than a month from now with the company we have worked with before for our air conditioner. Looking on the internet for someone else brought me to Matt and Cindy. What great people! They came in the same day and fixed the problem in no time. Having an older system forced them to find the part in another town, drive over there and return an hour later to complete. I'm now cool and comfortable! Matt and Cindy, thank you so much for your time and kindness...!!
Thank you Matt! You were methodical, proficient, professional and a great diagnostician. I appreciated your explanation of the issue and your projected plan. In a time of mediocrity and poor customer service Comstock is a breath of fresh air. What a pleasure to do business with you!!
I can't say enough about my experience with Matt and Cindy at Comstock HVAC.
From the initial quote right up to the installation of a new electric panel, their service was exactly as the said it would be.
I would recommend them anytime for fast quality service.
Comstock HVAC has been a lifesaver from the time I opened my business. Anyone that is in the food service business knows that equipment always goes in the middle of a busy night never on a day you are closed or earlier in the day so you have time to get someone there to fix it before you open.
Matt wasted no time in getting to my establishment on not one but two Friday nights and fixed the problem in a very short period of time so that business could carry on as usual. Matt is reliable,... knowledgeable, friendly, respectful and reasonably priced for his extraordinary service. I have and will continue to recommend Comstock HVAC to anyone who is looking for work to be done.
Owning a business can sometimes drive me crazy( my husband says it's a short drive) Anyway getting Mo-Jo’s readynto rock n roll, BUT had electric issues in stand needed done ASAP !!. Called Matt Burt at Comstock HVAC, in Naples, this morning. Been here got it done and will be back next week to work on my pie oven. Even in an emergency he tries really hard to fit me in !! Does a great job for me every time.
We have been a month without our boiler working. We had someone who had no clue trying to figure out what was wrong with it. I was given Matt and Cindy's name, Comstock HVAC, from a friend. In 3 days from calling them, we are up and running!!! I cannot express how great it was working with a team that is so experienced and professional. They got in, diagnosed the problem and I am warm once again!! I have nothing but wonderful things to say about them! I highly recommend them for any of your... heating needs! Thanks so much Cindy and Matt for all you did!
Comstock has always provided us quality service at a competitive price. They are consistently punctual and provide a quick and effective solution every time. They are a pleasure to see as well. One of Comstock's strongest points is that they have a wide variety of repair/maintenance services to offer. Pretty much a one stop shop! Very happy to be doing business with them!
Carmelo M Calascibetta
For the second time in 2 years, Matt has rescued my family from having no heat or hot water. We own a Triangle Tube Heating system. Last year the unit failed and Matt was able to get this unit up in running quickly. Saving me money on the parts as well. This year or should I say today, my unit failed again. I called again, which happens to be on the weekend again and Matt asked me to send him a couple of photos. After looking at these photos Matt called me back. He found a water flow valve in... the off position. He asked me to turn it back on and power up my heat pump. The unit fired up and we are back in business. Turns out the dog had shut off the valve while chasing our cat. Thanks again for your assistance. Highly recommend this company.
Matt is someone I can trust to get the job done right. He always shows up when he says he will and has helped me out more times than i can count. If you want an honest company who you can trust to get the job done, then Matt is the guy you need to call. He's been the best contractor we've ever had and the first guy I call when I have furnace issues.
Excellent service, reasonable cost!! It was great that Matt was able to locate the part and get our unit working so quickly on a holiday weekend!! Thank you!!
We contacted Comstock for a quote on upgrading our heating and ac system at the Naples ambulance base. Matt was very helpful in the decision esplaining the pros and cons of the different types of systems. He also took extensive time in the building looking it over and identifying current problems and the best way to fix them floor by floor and room by room. Their communication was excellent and was great working with them and would recommend them for the large project that they installed for... again.
A well rounded and affordable company.
I have been using Comstock HVAC for over 8 years now. They first were recommended to me as a company that could save me money. So I had them quote against a larger company for an HVAC replacement here in Geneva. The quote was thousands less than the others so we gave them a shot. The job was perfect, the equipment was exceptional and it was all done as outlined by Matt with no surprises or additional costs.
Matt has consistently delivered excellent... service and cost savings over the years and I have no intentions on going anywhere else.
A Grateful Family
We wanted to thank you for your excellent work replacing our old oil furnace with a new high efficiency gas furnace.
We were skeptical at first that we would see any savings, but it is as you promised we saved over $850.00 last year on fuel. Thanks again and we will be recommending you to all our friends and family.
I just wanted to thank you and to let you know that I've seen considerable savings in the amount of propane that I'm using since you put the new hot water heater in for me in July.
I was able to compare the gallons of propane I've used to how much I used in the same time period for the previous two years. So just since you put the new hot water heater in, it looks like I've used about 100 gallons less as compared to the same time period in 2014 and 2013. That savings... is on top of what I saved after you converted my boiler from oil to propane two years ago.
It's hard to believe that it's been near 20 years that you've been doing work here at the house. I really appreciate all that you do. For me, it's sure a comfort to know that I can call you, particularly at times of urgent matters, and that you'll always be here and take care of everything. That level of service is often times hard to come by these days.
I am more than satisfied!!
Having used Comstock HVAC numerous times over the years I am more than satisfied.
Matt is always, reliable, efficient, on time and very reasonably priced. His problem solving skills and money saving skills are both welcome and extremely accurate. In this day and age it is hard to find all these attributes in one company. I would recommend Comstock HVAC, to any person/ business.
I googled HVAC in Naples
On one of the first sub-freezing nights this winter my stepdaughter’s furnace quit working after a power outage.
I live 30 miles away and tried to fix the problem over the phone with no luck. I googled HVAC in Naples, NY and found Comstock HVAC. I am glad I did!! I called at 6:00pm and the owner Matt Burt answered the phone and after a brief conversation he said he would go and check out the furnace. Less than an hour later Matt called to tell me it was all set...!!! I will have no problem using Comstock HAVC again and recommending them to others. Friendly, exceptional customer service, and very reasonably priced.
I don't think any other HVAC contractor in the area could have done this installation.
In the summer of 2014 I purchased a quaint home on Canandaigua Lake that began it's existence as a barn in 1883. In 1980 it had been converted to a year round home. The previous owners had installed electric baseboard heating units in every room. This wasn't an efficient heating system. Since my husband and I planned to make the lake front house our retirement home, we decided to put in an entirely new... heating system.
I have allergies to dust, so I didn't want forced air heat. I spoke with three HVAC contractors. The first two had been recommended by renovation contractors and spent less than a half an hour in the house. One threw out a very low price off the top of his head and the other sent a very high quote in the mail three months later.
The third HVAC contractor was Comstock HVAC, recommended by a good friend. I was impressed with Matt Burt's professionalism and interest in the details at our first meeting. He looked in the crawl spaces and did calculations for an hour all the time listening carefully to my needs. I wanted hot water radiators. Matt did his research and found an efficient up to date hot water radiator system. He coordinated his installation with my renovation contractor and was a pleasure to work with. This was not an easy installation since the house was originally built as a barn and had no basement.
I don't think any other HVAC contractor in the area could have done this installation. The radiators are streamline and discreet. Last winter we enjoyed the warm comfort of our silent heating system. Since the installation, I've called Matt with questions. He always returns my calls and is quick to come to the house if needed. I would recommend Comstock HVAC to anyone in need of repairs or replacement of a their heating or cooling system.
Matt Burt at Comstock HVAC runs a top notch company.
They are committed to their customers in providing professional services, competitive pricing, and have always been there for us when we need them. In todays market those qualities are hard to come by, that is why Comstock has earned our loyalty!
Seneca Waterways Council
I have used Comstock HVAC for over ten years to service all of my heating and cooling needs.
Matt and his crew have been an invaluable asset to my business. As a small business owner, it’s essential to have my equipment functioning at 100%.
Comstock HVAC is a small business that understands this and puts my needs first.
When my coolers crash or I’m having problems with my heat or air conditioning they drop everything, any time of day or night, to make sure my issue is resolved.I could... not do business without having Matt’s expertise and professionalism.When he comes to work on my equipment, I know that it is done right.
11 West Main St.
Victor, NY 14564
With an inventory of HVAC equipment in our farm business including multiple walk in coolers, a walk in freezer, several ice cream freezers, display coolers, as well as central A.C. it is a life saver to have someone like Matt Burt on my speed dial.
No matter when I have called Matt (including 5AM before he was having minor surgery that day at 9AM), he has answered and provided exceptional, timely service every time.
He takes a no nonsense approach to problem solving, helping us with the... the easy fixes by troubleshooting remotely while working through the bigger issues.
Matt keeps the big picture in mind, always providing great advice on whether it's best to use a band aid, make a more significant repair, or start over.
He also knows his way around the breaker box pretty well too.
If you have a problem or need related to HVAC or electric, Matt at Comstock is the guy to call!
1821 Fairport Nine Mile Point Road
Penfield, NY 14526