We got a call from a customer who was using another company…….
They were called out for no AC on a Sunday. Did not correct the problem, and told the customer that the wrong gas was in his system and had to be replaced. After much confusion it was realized that the company was working on the wrong condensing unit, that’s the compressor side of the AC system and is located remotely. They then sent a $600,00 + bill for the call. We arrived on scene and located the remote portion of the unit inside the condo. Repaired some faulty low voltage wiring and now all is fine.
You can hear what Jeremy Havens has to say on this in the audio file below, start player then advance, by clicking on the bar, to 14:56 in the recording.